Ⅰ.Persist in three inconsistencies
1. Do not accept unqualified products
Do not accept unqualified products means that before production and processing, employees can first check whether they are qualified for the products passed on in accordance with regulations. Once the problem is found, there is the right to refuse to accept it and timely feedback to the previous process. The personnel of the front process need to stop processing immediately, investigate the cause, take measures, so that the quality problems can be discovered and corrected in time, and the waste of unqualified products can be avoided.
2. Do not make unqualified products
Unqualified products refer to the strict implementation of operating specifications during the processing of this post after receiving the qualified product of the front road to ensure the quality of the product. The preparation work before the operation, confirmation, and other preparations are fully in place; pay attention to the process in the operation at any time, avoid or detect abnormalities early, and reduce the probability of generating unqualified products. It is the key to being confirmed in the process and obtaining confirmation. Only not produce bad products can the non -flowing and adverse products become possible.
3. Do not flow out of unqualified products
If the unqualified product does not flow out, it means that the employee completes the processing of this process. It is necessary to check the quality of the product. Once a bad product is found, it must be stopped in time. Essence This process should ensure that the qualified product is passed, which will be rejected by the subordinate process or "customer".
Ⅱ.Prevent four misunderstandings
1: Universalism
"Obtaining the quality system certification certificate is to obtain a pass to the international market." This sentence was widely spread in the 1990s. For a time, the enterprise introduced the GB/T19001 standard to establish a quality system and passed the certification as fashion. Propaganda advertisements must be used as the word "certificate". The rendering of public opinion has enlarged the functions of the quality system in all aspects, making it a universal tool, and enhanced the work of only concern and reliability of the product quality into the work that the company can participate in international competition and increase The pressure on the quality management department of the enterprise. This high expectation also laid a foreshadowing for the later quality management system "useless theory".
2: Only certificate theory
With the progress of reform and opening up, the liberation of ideas and the chase of wealth make people more willing to seize the opportunity to obtain real -time returns. In terms of corporate management, people are more concerned about the results of immediate shadows and ignore basic management. This impetuous psychology has led to the management style of emergency effort. It is reflected in the attitude towards the quality management system.
3: Useless theory
I often hear someone criticizing the quality management system, saying that this system is useless and labor -wounded; some people criticize the GB/T19001 standard, saying that this standard does not give a specific solution, it is a empty standard. Because there are many people with criticism and lack of overall understanding of quality management theory and practice, these claims can be understood, but it is difficult to agree.
4: Over -out theory
After obtaining the quality management system certification certificate, many enterprises do not continue to consolidate the quality management system and continue to improve their implementation. Instead, they are one -sided and promoted to the management concepts and methods such as six Xigma and excellent performance models. Here we must emphasize that the quality management system based on the GB/T19001 standard is an inseparable cornerstone in the business management building of the enterprise. Only the quality management system is stable to be safe. It should be noted that the cornerstone will never be out of date!
Ⅲ.Learn five major tools
The five core tools of quality management, also known as the five major tools include:
SPC：Statistical Process Control；
MSA：Measure System Analyse；
FMEA：Failure Mode & Effct Analyse；
APQP：Advanced Product Quality Planning；
PPAP：Production Part Approval Process。
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